Privacy Policy

At The House Of Raas, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, maintain, and safeguard the information provided by users who visit and interact with our website.

This Privacy Policy applies to The House Of Raas website, social media pages, communication channels, products, and services.

Personal Information We Collect

We may collect personal information from users in various ways, including when you:

  • Visit our website
  • Register an account
  • Place an order
  • Subscribe to our newsletter
  • Contact us through forms or email
  • Submit reviews, feedback, or testimonials
  • Participate in surveys, promotions, or contests
  • Interact with us through social media platforms

The information we may collect includes:

  • Full Name
  • Email Address
  • Phone Number
  • Billing Address
  • Shipping Address
  • Order Details

Users may browse our website anonymously. However, certain features and services may require the submission of personal information.

Non-Personal Information

We may automatically collect non-personal information when users interact with our website, including:

  • Browser type
  • Device information
  • Operating system
  • IP address
  • Internet service provider
  • Website usage statistics

This information is collected solely to improve website performance and user experience and does not personally identify users.

How We Use Your Information

The House Of Raas may use collected information for the following purposes:

To Improve Customer Service

Your information helps us respond effectively to customer inquiries, requests, and support needs.

To Personalize User Experience

We use aggregated information to better understand how visitors interact with our website and improve their experience.

To Improve Our Products and Services

Feedback and suggestions help us enhance our collections, services, and website functionality.

To Process Orders and Payments

Information provided during checkout is used solely for processing orders, shipping products, and completing transactions.

To Send Updates and Promotional Communications

With your consent, we may send newsletters, special offers, product updates, festive collection launches, and promotional communications.

You may unsubscribe from these communications at any time.

Cookies

Our website may use cookies to enhance your browsing experience.

Cookies help us:

  • Remember user preferences
  • Improve website performance
  • Analyze visitor behavior
  • Provide a better shopping experience

Users can choose to disable cookies through their browser settings. However, some website features may not function properly if cookies are disabled.

Data Security

We implement appropriate security measures and data protection practices to safeguard your personal information against:

  • Unauthorized access
  • Alteration
  • Disclosure
  • Misuse
  • Loss of data

While we strive to protect your information, no online transmission or storage system can be guaranteed to be completely secure.

Sharing of Information

The House Of Raas does not sell, trade, rent, or share your personal information with third parties for marketing purposes.

We may share limited information with trusted service providers when necessary to:

  • Process payments
  • Deliver orders
  • Provide customer support
  • Improve website functionality

Such parties are required to maintain the confidentiality and security of your information.

Third-Party Websites

Our website may contain links to third-party websites, services, or social media platforms.

We are not responsible for the content, privacy practices, or policies of these external websites. Users are encouraged to review the privacy policies of any third-party websites they visit.

Accuracy of Information

While we make every effort to ensure the accuracy of information displayed on our website, content may occasionally contain typographical errors, inaccuracies, or omissions.

The House Of Raas reserves the right to update, modify, or correct information at any time without prior notice.

Newsletter Subscription

By subscribing to our newsletter, you agree to receive promotional emails, product updates, festive offers, and brand-related communications from The House Of Raas.

You may unsubscribe at any time by using the unsubscribe link included in our emails.

Your Acceptance of This Policy

By using our website, you acknowledge and agree to the terms outlined in this Privacy Policy.

If you do not agree with any part of this policy, please discontinue use of our website and services.

Changes to This Privacy Policy

The House Of Raas reserves the right to update or modify this Privacy Policy at any time.

Any changes will be posted on this page, and we encourage users to review this policy periodically to stay informed about how we protect their information.

Contact Us

If you have any questions regarding this Privacy Policy, our website practices, or your interactions with The House Of Raas, please contact us through our Contact Us page or using the contact information provided on our website.

The House Of Raas
D-12/194, Sector 7, Rohini
New Delhi – 110036

Email: info@thehouseofraas.com
Website: thehouseofraas.com

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